Terms and Conditions Document Contents
This Terms and Conditions document is a legally binding agreement between you ("User" or "Member") and cici4d ("Platform", "We"). By registering, accessing, or using any part of the cici4d platform, you hereby agree to be bound by all terms stated in this document.
01
Acceptance of Terms and Conditions
These Terms and Conditions ("Agreement") govern the use of the cici4d online betting platform, accessible via https://cici4d.vin and our official mobile app. This document is to be read alongside our Privacy Policy and Responsible Gaming Policy, all of which together form the complete agreement between you and cici4d.
By clicking "Register", "Login", or by otherwise accessing or using the cici4d platform, you confirm that you have read, understood, and agree to be fully bound by these Terms and Conditions. If you do not agree with any part of this document, you must immediately stop using our platform.
Cici4d reserves the right to amend, update, or replace these terms at any time. Notice of changes will be delivered via your registered email or through in-platform announcements. Continued use of the platform after such changes take effect constitutes acceptance of the updated terms.
Important: The cici4d platform is intended for entertainment and online wagering purposes. Betting can be addictive. Please play responsibly and only wager money you can afford to lose.
02
Member Eligibility & Account Registration
To register and use cici4d services, you must meet all of the following eligibility requirements at all times:
- Age Restriction: You must be at least 18 years of age. cici4d enforces a zero-tolerance policy on underage gambling. Age verification is conducted during the KYC process and we reserve the right to request verification documents at any time.
- Legal Eligibility: You must not be prohibited by any law, regulation, or restriction from using online betting services.
- One Account Per Individual: Each individual is permitted only one active account at cici4d. Holding multiple accounts is a serious violation and will result in the termination of all related accounts along with forfeiture of balances.
- Accurate Information: All information provided during registration must be truthful, accurate, and up to date. The use of false names, misleading information, or falsified documents is strictly prohibited.
- Legal Capacity: You must be capable of entering into a legally binding agreement and must not be under guardianship, bankrupt, or subject to a court order restricting such activity.
The registration process requires you to complete a personal information form and agree to these Terms and Conditions. cici4d reserves the right to reject registration applications or terminate existing accounts if eligibility requirements are not met or if fraudulent information is provided.
The identity verification process (KYC) at cici4d is straightforward and secure. You simply need to submit a copy of your ID card or passport along with proof of current address. This process is typically completed within 24 business hours.
03
Account Management & Security
Your cici4d account is personal and may not be transferred to any other party. You are fully responsible for all activity that occurs under your account, whether carried out by you or not.
- Password Confidentiality: Never share your password, PIN, or login details with anyone — including cici4d staff. We will never ask for your password via email, message, or phone call.
- Two-Factor Authentication (2FA): We encourage all members to enable 2FA for an extra layer of security. This ensures only you can access your account even if your password is compromised.
- Reporting Unauthorized Access: If you suspect your account has been accessed without authorization, contact the cici4d support team immediately via live chat. We will temporarily suspend the account while an investigation is carried out.
- Update Your Information: You are responsible for keeping your profile information up to date. Outdated or inaccurate information may affect your withdrawal processing and KYC verification.
- Inactive Accounts: Accounts inactive for 12 consecutive months may be subject to a monthly administration fee. We will provide advance notice before any charges are applied.
Cici4d uses 256-bit SSL encryption to protect all communications between your device and our servers. However, account security also depends on your personal security practices — ensure you use a strong, unique password for your cici4d account.
04
Deposits, Withdrawals & Financial Transactions
Cici4d supports a variety of secure and integrated payment methods for the convenience of Malaysian players, including DuitNow, FPX, Touch 'n Go eWallet, and Boost. All transactions are processed in Malaysian Ringgit (MYR).
- Minimum Deposit Limit: The minimum deposit is MYR 20 per transaction. The maximum deposit limit depends on your chosen payment method and account level.
- Deposit Processing: Successful deposits are typically credited to your account within minutes. If a deposit is not received within 30 minutes, please contact customer support with proof of transaction.
- Withdrawal Terms: All withdrawals require completed KYC verification. The withdrawal method must match the deposit method used. cici4d does not permit withdrawals to third-party accounts.
- Withdrawal Processing Period: Standard withdrawals are processed within 1–3 business days. VIP members enjoy express withdrawal processing within 24 hours or less.
- Supporting Documents: cici4d reserves the right to request supporting documents for any withdrawal transaction for Anti-Money Laundering (AML) compliance purposes. Failure to provide the requested documents may result in the suspension of the withdrawal.
- Currency & Exchange: All transactions are processed in MYR. cici4d is not liable for any currency exchange losses that may arise if you use an international payment method.
Cici4d conducts regular AML (Anti-Money Laundering) checks. If your transaction is flagged for review, processing may take longer. This is a standard security measure that protects all our members.
05
Bonuses, Promotions & Loyalty Program
Cici4d offers a wide range of exciting bonuses and promotions for new and existing members. All bonus offers are subject to specific terms and conditions stated on the relevant promotions page. The following general terms apply to all bonuses unless otherwise stated:
- Wagering Requirement: Every bonus received carries a minimum wagering requirement before winnings from that bonus can be withdrawn. Standard wagering requirements range from 15x to 35x the bonus amount.
- Bonus Period: All bonuses have a set validity period. Bonuses not used within that period will expire automatically without compensation.
- One Bonus Per Promotion: Each member is entitled to one bonus per promotional offer unless otherwise stated. Attempting to claim the same bonus more than once using different accounts or details constitutes fraud.
- Game Eligibility: Some bonuses are only applicable to specific game categories. Check the bonus terms before playing to ensure your wagers count toward the wagering requirements.
- Right of Cancellation: cici4d reserves the right to cancel, modify, or withdraw any bonus at any time if there is evidence of abuse, collusion between players to exploit promotions, or breach of terms.
- VIP Program: Members eligible for the cici4d VIP program enjoy exclusive benefits including higher withdrawal limits, personalised bonuses, a dedicated account manager, and invitations to exclusive events. VIP eligibility criteria are communicated separately.
Every bonus at cici4d comes with clear and transparent terms — no hidden conditions. If you are unsure about the terms of a promotion, contact our support team before claiming the bonus.
06
General Game Rules
All games on the cici4d platform operate according to established game rules. The Random Number Generator (RNG) used across all cici4d games has been certified by internationally recognized independent auditing bodies, ensuring game outcomes are truly random and fair.
- Final Results: The results of all games are final and binding. In the event of a dispute regarding game results, cici4d's server records serve as the official reference and take precedence over all other records.
- Technical Glitches: If a technical disruption occurs during an active game, cici4d will endeavor to resolve the situation fairly based on the state of the game at the time of the disruption. Affected bets may be voided and funds returned.
- Betting Limits: Every game has minimum and maximum betting limits. These limits may vary by game category, your VIP level, and current account settings.
- Sports Betting: All Sports Betting odds are subject to change without notice before an event begins. Once a bet is confirmed, it cannot be cancelled unless the event is called off.
- Unofficial Results: cici4d is not responsible for any results announced through unofficial channels. Only results verified by the recognised event organising body are accepted.
07
Prohibited Conduct & Platform Abuse
Cici4d maintains a zero-tolerance policy against fraud, abuse, and conduct that threatens the integrity of the platform. The following activities are strictly prohibited and may result in immediate account termination and legal action:
- Identity Fraud: Using another person's identity, registering with false information, or owning multiple accounts.
- System Exploitation: Using automated software (bots), scripts, or other technical methods to gain an unfair advantage in games.
- Unauthorized Collaboration: Colluding with other players in games that require fair competition to exploit the bonus system or gain an unfair advantage over other players.
- Money Laundering: Using the cici4d platform to process illicit funds or engaging in any unlawful financial activity.
- Bonus Abuse: Registering multiple accounts to claim bonuses repeatedly, or exploiting weaknesses in the promotions system.
- Threats & Harassment: Threatening, harassing, or behaving abusively toward cici4d staff or other players on the platform.
Cici4d operates a sophisticated 24/7 monitoring system to detect suspicious activity. Any confirmed violation will result in immediate account termination, forfeiture of all balances and bonus funds, and possible legal action.
08
Privacy, Personal Data & Confidentiality
Cici4d respects your privacy and is committed to protecting your personal data in accordance with the highest data protection standards. The collection, use, and storage of your personal data is governed by our detailed Privacy Policy, which can be found on the Privacy Policy page.
- Data Collected: cici4d collects information you provide during registration, transaction data, gaming activity records, and technical device information for the purposes of service operation and legal compliance.
- Purpose of Data Use: Your data is used to manage your account, process transactions, prevent fraud, improve our services, and comply with applicable legal requirements.
- Data Sharing: cici4d does not sell or rent your personal data to third parties for marketing purposes. Data may be shared with trusted third-party service providers solely for platform operational purposes.
- Your Rights: You have the right to access, correct, or request deletion of your personal data, subject to our record-keeping obligations under applicable law.
09
Limitation of Liability & Disclaimer
Cici4d provides its online betting platform on an "as-is" and "as-available" basis. While we make every effort to ensure the platform operates smoothly and without interruption, we cannot guarantee 100% continuous availability at all times.
- Financial Liability Limits: cici4d's maximum financial liability to any member under any circumstances is limited to the net deposit amount you have made in the 12 months preceding the claim.
- Service Disruptions: cici4d is not liable for any losses arising from service disruptions caused by factors beyond our control, including internet outages, natural disasters, or government actions.
- Game Results: cici4d is not liable for any betting losses you incur while using the platform. Betting carries risk and you are solely responsible for your betting decisions.
- Third-Party Information: Any information, analysis, or game recommendations obtained from external sources are not the responsibility of cici4d. Your decision to bet is entirely at your own discretion.
10
Terms Amendments, Termination & Applicable Law
Cici4d reserves the right to amend, update, or replace these Terms and Conditions at any time at our absolute discretion. Amendments will take effect immediately upon publication on our platform or upon notification to you via your registered email.
It is your responsibility to review these Terms and Conditions periodically. Your continued use of the cici4d platform after any amendments are published constitutes your acceptance of the updated terms.
- Termination by Member: You may close your account at any time by contacting our customer support. Account closure requests will be processed within 5 business days, subject to the settlement of all pending transactions.
- Termination by cici4d: We reserve the right to suspend or terminate your account without prior notice if you breach these Terms and Conditions, engage in fraudulent activity, or threaten the security of the platform.
- Applicable Laws: These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any disputes will be resolved through a mutually agreed arbitration process.
- Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.
For any enquiries regarding these Terms and Conditions, please contact the cici4d customer support team via the in-platform live chat. Our team is available to assist you 24 hours a day, 7 days a week.